Included in your stay:
- Accommodation in one of our individually decorated rooms
- A wholesome daily breakfast is served in our sunny breakfast room or tranquil courtyard
- 24-hour concierge and front desk service to assist with bookings, recommendations, and those “just one more thing” requests
- Complimentary high-speed Wi-Fi throughout the property
Not included (available at additional cost):
- Other meals (though our team is happy to recommend nearby favourites or arrange in-room dining from local restaurants)
- Airport transfers, day tours, and personalised excursions
- Honesty bar with carefully selected wines, spirits, and snacks
Check-in: From 14:00 onwards. If you’re arriving early, we’ll do our best to accommodate you or keep your luggage safe while you unwind in our guest areas.
Check-out: By 11:00. Need a bit more time? Late check-out may be available—just ask at reception.
We welcome families and children of all ages. Our property includes two specially designed family rooms:
One family room suitable for up to 3 guests (ideal for small families)
One family suite accommodating up to 4 guests (perfect for families with two children)
Cots and extra beds can be arranged on request, subject to availability.
Welgelegen House is perfectly placed for exploring Cape Town’s best-loved sights:
- Kloof Street: Just a 3-minute stroll away from cafés, boutiques, and vibrant street life
- Table Mountain Cableway: ±10 minutes by car
- V&A Waterfront: Around 10–15 minutes by vehicle
- Camps Bay Beach: A scenic 15–20 minute drive over Kloof Nek
- Company’s Garden & Iziko Museums: Within walking distance
Our team is always on hand to help you plan your route or recommend hidden gems nearby.
Yes. Street parking is available at no extra charge.
While we love furry companions, Welgelegen House is not pet-friendly to maintain a serene environment for all our guests.
Yes. All rooms are equipped with air-conditioning and heating, ensuring your comfort year-round, whether it’s a balmy Cape Town summer or a crisp winter evening.
Yes! Our tranquil plunge pool in the inner courtyard is the perfect spot to cool off after a day of exploring the city, or to relax with a book and a refreshment.
Due to the heritage nature of our buildings (originally two Victorian homes), full wheelchair accessibility is limited. Please contact us directly so we can advise on the best room options or assist with special arrangements.
Cancellations must be received and acknowledged by RETURN Africa in writing. Cancellations of bookings for which no “commitment fee” has been paid will carry no cancellation fees. Cancellations of bookings (for any reason other than a WHO pandemic advisory that directly impacts the booking) for which a commitment fee or full payment has been received will incur the following cancellation fees:
if cancelled between confirmation and 61 days prior to arrival, the 20% commitment fee is forfeited.
if cancelled 60 days or less prior to arrival, the full reservation value is forfeited.
All cancelled bookings that qualify for a refund, Its signature veranda, evoking the romance of classic safaris, is perfect for long afternoons.
Absolutely. We are happy to accommodate halaal, kosher, vegetarian, vegan, gluten-free, and other dietary needs. Kindly let us know ahead of time so our team can prepare accordingly.
Yes. Our dedicated housekeeping team services all rooms daily, ensuring everything remains spotless, serene, and fully stocked. Turndown service is also available upon request.
Welgelegen House is a non-smoking property indoors, in accordance with South African law. However, guests are welcome to smoke in designated outdoor areas such as the garden or courtyard.
While we don’t have an on-site spa, we can arrange in-room massages and treatments through trusted mobile therapists. Just let us know in advance, and we’ll take care of the rest.
Yes. A same-day laundry and ironing service is available Monday to Saturday at an additional charge. Perfect for freshening up during longer stays.
Absolutely. We’re happy to store your luggage securely so you can make the most of your day in Cape Town, whether you arrive early or have a late flight out.
We do not operate a full restaurant, but light meals or local delivery options can be arranged for in-room dining. Many nearby restaurants also offer delivery or take-away for your convenience.
Rooms are fitted with South African Type M sockets (three-prong). We also provide international adaptors and USB charging points in most rooms, but do feel free to bring your own if you prefer.
Yes. We offer uncapped, high-speed Wi-Fi in all rooms and communal areas, strong enough for video calls, streaming, or remote working (if you must!).
Yes, exclusive-use bookings are available and popular for small group getaways, retreats, or celebrations. With 14 rooms, a tranquil courtyard, and multiple lounge areas, it’s a private sanctuary in the heart of the city. Subject to availability.
